Privacy Policy
Your privacy is important to us. This policy explains how PsychScape collects, uses, and protects your personal information.
Effective Date: 1 January 2026
1. Overview
PsychScape ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy describes the types of information we collect, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Name, email address, and role when you register for an account.
Your responses and results from psychological assessments you complete on the platform.
Information about how you interact with the platform, such as pages visited and features used.
Browser type, operating system, and device identifiers collected automatically.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the PsychScape platform
- Generate your assessment results and personalised insights
- Enable therapists and practices to manage client assessments (with your consent)
- Send important service-related communications
- Analyse usage patterns to improve user experience
- Ensure the security and integrity of the platform
4. Data Protection & Security
We take the security of your data seriously and implement industry-standard measures to protect it:
Data is encrypted in transit using TLS and at rest where applicable.
Role-based access ensures only authorised users can view sensitive data.
We regularly review our security practices and update them as needed.
Personal and assessment data is stored in secure, access-controlled databases.
5. Confidentiality
We understand that psychological assessment data is highly personal. We commit to:
- Never selling your personal or assessment data to third parties
- Not sharing your individual results with anyone without your explicit consent
- Ensuring that therapist-client data is only accessible to the assigned therapist and authorised practice administrators
- Anonymising data used for research or platform improvement
6. Your Rights
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data, subject to legal requirements.
Request your data in a structured, commonly used format.
To exercise any of these rights, please contact us at privacy@psychscape.com.
7. Cookies & Tracking
PsychScape may use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. Any analytics cookies are used solely to understand how the platform is used and to improve the user experience.
8. Children's Privacy
PsychScape is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete that data promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please don't hesitate to reach out: